Last updated: September 17, 2026
BIRTaxHelp (“we,” “our,” or “the website”) respects your privacy. This policy explains what information we collect, why we collect it, and the choices available to you when you use birtaxhelp.com.
Information We Collect
When you submit a contact or tax-help request, we may collect your name, email address, optional mobile or Viber number, taxpayer type, the kind of help you need, and the details you choose to include in your message.
Please do not submit passwords, eFPS or eBIRForms credentials, bank information, TINs, government ID numbers, or other highly sensitive information through the initial inquiry form.
The website may also collect limited technical information such as your IP address, browser type, device information, referring page, pages visited, and cookies. This information may be processed through website hosting, security, analytics, spam-prevention, and performance tools.
How We Use Information
- To review and respond to inquiries;
- To provide requested tax, accounting, or bookkeeping assistance;
- To operate, secure, and improve the website;
- To understand how visitors use our guides and calculators;
- To prevent spam, abuse, and security incidents; and
- To meet legal, regulatory, accounting, or recordkeeping obligations.
Forms and Email
Information submitted through our forms may be sent to our business email system and processed by the website’s form and email-delivery providers. Submitting an inquiry does not create a professional engagement. We may request additional information only after reviewing your initial message.
Cookies and Analytics
We may use essential cookies for website operation and optional analytics or performance technologies to measure visits and improve content. Your browser may allow you to block or delete cookies, although some site features may not work as intended afterward.
Embedded Content and Third-Party Services
Pages may contain embedded content or links to third-party websites. Those services may collect data according to their own privacy policies. BIRTaxHelp is not responsible for the privacy practices of external websites.
Sharing of Information
We do not sell personal information. We may share limited information with service providers that help operate the website, deliver email, prevent spam, provide analytics, or support requested professional services. We may also disclose information when required by law or when reasonably necessary to protect rights, security, or the website.
Data Retention and Security
We retain information only for as long as reasonably necessary for the purpose for which it was collected, professional and business records, dispute resolution, security, and applicable legal or regulatory requirements. We use reasonable administrative and technical safeguards, but no online transmission or storage system can be guaranteed completely secure.
Your Privacy Rights
Subject to applicable Philippine law, including the Data Privacy Act of 2012, you may request access to or correction of personal information we hold about you, object to certain processing, or request deletion when legally appropriate. Some information may need to be retained for legal, tax, accounting, security, or professional-record purposes.
Children’s Privacy
This website is not directed to children. Please do not submit personal information about a minor unless you are authorized to do so and the information is genuinely necessary for a requested service.
Changes to This Policy
We may update this Privacy Policy when our services, technology, or legal obligations change. The latest version will be posted on this page with its updated date.
Contact
For privacy questions or requests, email contact@birtaxhelp.com.